iStream 3 in Pastel Cream on a kitchen shelf

BBC is making changes to the way radio stations are made available on some internet radio receivers.

What does this mean for your Roberts Radio?

At some time during 2023, the BBC will close their Shoutcast service, meaning that radios which rely on this technology will no longer be able to receive BBC radio stations. These are all older models in excess of 8 years old. The more modern Roberts radios use the latest (HLS/DASH) system and will work correctly after the switch off.

Please note that all Roberts devices will still be able to receive BBC stations over DAB and FM.

Please check the list of radios below. If you have one of these devices, and would like to continue to receive BBC radio via the internet on your radio device, Roberts are offering a discount for a new radio device. Please contact [email protected] to find out if you are eligible.

Which products are affected?

The following radio models will not be able to receive BBC radio stations after the switch off date:  

iStream
ColourStream
Stream83i
Stream63i
Stream105
Stream106
Stream201
Stream202
Stream205
Stream207

The following radios may be affected, depending on their age and software version: 

iStream2 (units with firmware version 1B4 will be affected)
Stream64i 
Stream104 (units with firmware versions 100 and 105 will be affected)
Stream107 
Stream217 (units with firmware versions 100, 101 and 104 will be affected)
Stream93i (units with firmware version 1.08 will be affected)

European Listeners

Due to a technical issue all Internet radio devices in Europe may receive a ‘barker’ message that announces the upcoming switch off every few hours. The BBC have confirmed that the message in Europe will not distinguish between affected and non-affected devices, and should be ignored. If you hear the message in Europe, please refer to the list of affected devices above, and ignore this message.

 

How to find your software version

As listed above, some of our radios may be affected depending on their age and software version. Watch our guide to find out how you can find your software version:

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