Outlet Store: FAQ

Q: What is a Roberts Radio Graded Product?

  • Graded Products sold in the Roberts Radio Outlet Store are sourced from either retailer or customer returns.
  • Prior to sale, all Graded Products have undergone stringent testing and thorough cleaning.
  • Graded Products may have small cosmetic defects, or possess signs of cosmetic wear or handling.
  • Graded Products are fully functional and will perform to the same standard as the equivalent non-Graded Product.
  • Graded Products are supplied in neutral brown-box packaging.
  • Equivalent accessories to those supplied with the original product will be supplied, though may be missing minor additions, such as batteries.

Q: Do Roberts Radio Graded Products come with a warranty?

  • For peace of mind, all Roberts Radio Graded Products are backed by a twelve-month warranty against parts and workmanship.
  • Should a Graded Product fail within twelve months of purchase, Roberts Radio will arrange collection and repair at no extra cost to the customer.